Posts Tagged Exceptional Customer Service


Salesforce.com’s Service Cloud 3 is poised to revolutionalize the customer service industry

Salesforce.com announces Service Cloud 3 Service Cloud 3, a new offering from Salesforce.com was announced yesterday at Cloudforce 2011 in New York. Service Cloud 3 brings together the social media with providing exceptional customer service. Instead of the old model of a telephone queue in a call center, Salesforce is addressing the need for managing […]

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